Shipping policy

Shipping Policy

Last Updated: 18june,2026

At Toe N Sole, we are committed to delivering your orders quickly, safely, and efficiently across Pakistan.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • During sales, promotions, or peak seasons, processing times may be slightly longer.

Delivery Time

Estimated delivery times:

  • Major Cities: 2–4 business days
  • Other Cities & Remote Areas: 3–7 business days

Please note that delivery times are estimates and may vary due to courier operations, weather conditions, or unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before order confirmation.
  • Free shipping promotions may be offered from time to time and will be clearly communicated on our website.

Order Tracking

Once your order is shipped, you may receive a tracking number via SMS, WhatsApp, or email (where applicable) to monitor your shipment status.

Delivery Attempts

  • Customers are requested to ensure availability at the delivery address.
  • If a delivery attempt is unsuccessful, the courier may attempt redelivery or contact the customer for further instructions.

Incorrect Address Information

Customers are responsible for providing accurate shipping details. Toe N Sole is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.

Damaged or Missing Items

If you receive:

  • A damaged product
  • An incorrect product
  • Missing items from your order

Please contact us within 48 hours of delivery with clear photos and order details.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan where available through our courier partners.

Customers are requested to ensure the exact payable amount is available at the time of delivery.

Shipping Delays

While we strive to meet estimated delivery timelines, Toe N Sole cannot be held responsible for delays caused by:

  • Courier service disruptions
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Other circumstances beyond our control

Contact Us

For shipping-related inquiries, please contact:

Toe N Sole
📞 +92 331 3091157
📍 Pakistan